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Water Bill Self Help Directory
Did your water bill double or triple for no apparent reason? Are you suspicious that the City isn’t reading your meter? Want to know why your water bill remains the same even when you go on vacation? Read our Water Bill Self Help Directory to learn about your water bill and how to keep it as low as possible.
FTC to Hold Forum on Ways to Protect Consumers from Unauthorized Charges on their Phone Bills
The Federal Trade Commission (“FTC”) is hosting a Forum on May 11, 2011 to examine how government, business, and consumer protection organizations can work together to prevent consumers from receiving unauthorized third-party charges on their phone bills. This practice is known as cramming.
Cox's Rate Changes and Carnage From AT&T’s Deregulated Rampage
Make sure you’re sitting down when you open this month’s cable bill; the number is probably going to be higher than you’re used to. Yes, if AT&T’s January landline price increase wasn’t enough, you’re about to be hit by another rate increase from Cox.
We’ve gotten a few calls about this so we’ve put together a little FAQ for our readers on the latest Cox rate increase.
Do survey results just say happy water customers are happy?
Is your troublesome experience with the water department's customer service line excluding you from participating in their survey?
Time Warner Cable customers charged CPUC surcharges despite no requirement to collect fees
Recently, UCAN investigated Time Warner's decision to charge CPUC surcharges to it VoIP customer despite no regulatory mandate to assess those fees.
Sears ServiceSmart Agreement and Varying Repair Costs
A UCAN member recently brought some problems he was having with Sears while trying to get his refrigerator repairs to our attention. If you have been having trouble with Sears in California also let us know.
Utility Consumers' Action Network - (619) 696-6966
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UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be: a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney-client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
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