Did your water bill double or triple for no apparent reason? Are you suspicious that the City isn’t reading your meter? Want to know why your water bill remains the same even when you go on vacation? Read our Water Bill Self Help Directory to learn about your water bill and how to keep it as low as possible.
The Federal Trade Commission (“FTC”) is hosting a Forum on May 11, 2011 to examine how government, business, and consumer protection organizations can work together to prevent consumers from receiving unauthorized third-party charges on their phone bills. This practice is known as cramming.
Make sure you’re sitting down when you open this month’s cable bill; the number is probably going to be higher than you’re used to. Yes, if AT&T’s January landline price increase wasn’t enough, you’re about to be hit by another rate increase from Cox.
We’ve gotten a few calls about this so we’ve put together a little FAQ for our readers on the latest Cox rate increase.
Is your troublesome experience with the water department's customer service line excluding you from participating in their survey?
Recently, UCAN investigated Time Warner's decision to charge CPUC surcharges to it VoIP customer despite no regulatory mandate to assess those fees.
A UCAN member recently brought some problems he was having with Sears while trying to get his refrigerator repairs to our attention. If you have been having trouble with Sears in California also let us know.