UCAN services
UCAN's Fraud Squad is currently offering a full range of service to our members and San Diego residents. At this time, the Fraud Squad can still assist you with a dispute with SDG&E, City of San Diego water department, and San Diego telecom companies. Feel free to fill out our online complaint form and we will contact you if we can assist with your issue.
Another Strike for “ROBOCALLS”
FCC ADOPTS RULES TO STRENGTHEN CONSUMER PROTECTIONS AGAINST UNWANTED TELEMARKETING “ROBOCALLS” TO WIRELINE AND WIRELESS PHONES
Emergency Cell Phone Powered By One AA Battery
As a UCAN member, you’ve no doubt already signed up to receive our latest and greatest offer: UCAN's Blackout Buster, an emergency crank radio. This is a great little piece of technology, as it is not only a flash light and a radio but it is also a charger for your cell phone. Most people with smart phones know just how atrocious the battery life can be. The UCAN emergency crank radio is great for charging phones and you should consider it a vital tool in your emergency kit.
However, just like any handyman worth his salt has multiple tools in his tool kit to tackle any job, a prepared UCAN member should have more than one tool in their emergency kit. In addition to the UCAN crank radio, you can now get an emergency cell phone that is powered by a single AA battery.
The Lack of Choice - Wireless carriers make it difficult to change service providers
One of the greatest things about this country is the availability of choice. Want a breakfast cereal? You can choose from a multitude at your local grocery store. A loaf of bread? White or wheat no longer cut it--now, the more grains you have the better. 5? 10? 15? The grain sky is the limit. The ability for consumers to choose can be a good thing as long as there is actual choice. However, when we look at certain consumer areas--cell phone providers, for example--the actual ability to choose a specific provider is a limited one. The culprit? The early termination fee.
Caller ID Problems - Thanks to the FCC, no longer as scary as a ghost
Spoof? I AIN'T AFRAID OF NO GHOST! Oh, you said spoof, not spook. As in caller ID spoofing? Well, I guess I had been afraid of spoofing in the past. But with the new enforcement rules laid down by the FCC, spoofing isn't as scary as it used to be. Read more after the jump.
Free Lunch and Low Cost Internet for homes with school children K through 12
Free Lunch and Low Cost Internet, sounds like the greatest day of your life right? Well I have some bad news for you. I am neither offering free lunch or low cost internet and I don’t know where to get them either, but a new Federal program could give households with children access to affordable broadband. Details.
Former PUC Commissioner Chong now employed by industry
In a move surprising to no one, Rachelle Chong has a new position and this time it is with the very people that seemed as if they were employing her all along, the industry.
Verizon's Feeling Growing Pains - LTE network outage affects customers
It looks like Verizon’s golden child, its new LTE network, is feeling some growing pains during its formative years. According to posts by Fierce Wireless and Engadet--and confirmed by a post on Verizon’s Twitter account--Verizon’s LTE network went down on Tuesday evening. Little information has been released as to the cause of the outage, but it could be seen as a big blow to Verizon’s growing LTE network.
Fun TOS! AT&T New Terms of Service for Bandwidth Cap of 150GB-250GB
It’s time for another thrilling edition of Fun TOS!
Earlier this week, we briefly touched on a story posted by Engadget about AT&T’s decision to institute a bandwidth cap. Before AT&T introduced this cap, its DSL customers had unlimited bandwidth access to stream videos, surf the web, and download as they please. We received an e-mail this morning from a member who forwarded us AT&T’s e-mail to its customers giving them notice of the change. Let’s see how easy it is to figure out what is going on.
FCC to Hold Townhall Meeting in San Diego
On Thursday, March 17, 2011, the Federal Communications Commission (“FCC”) will hold a town hall meeting at the 26th Annual International Technology & Persons with Disability Conference.
On Thursday, March 17, 2011, the Federal Communications Commission (“FCC”) will hold a town hall meeting at the 26th Annual International Technology & Persons with Disability Conference. The meeting is currently scheduled to make place at the Manchester Grand Hyatt Hotel, One Market Place, San Diego, CA 92101 in room H-1.
Utility Consumers' Action Network - (619) 696-6966
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UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be: a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney-client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
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