UCAN's Fraud Squad is currently offering a full range of service to our members and San Diego residents. At this time, the Fraud Squad can still assist you with a dispute with SDG&E, City of San Diego water department, and San Diego telecom companies. Feel free to fill out our online complaint form and we will contact you if we can assist with your issue.
FCC ADOPTS RULES TO STRENGTHEN CONSUMER PROTECTIONS AGAINST UNWANTED TELEMARKETING “ROBOCALLS” TO WIRELINE AND WIRELESS PHONES
Spoof? I AIN'T AFRAID OF NO GHOST! Oh, you said spoof, not spook. As in caller ID spoofing? Well, I guess I had been afraid of spoofing in the past. But with the new enforcement rules laid down by the FCC, spoofing isn't as scary as it used to be. Read more after the jump.
Our recent blackout has brought to light how much of our communication relies on our personal power systems. Some UCAN members that thought their phones would suffice during a blackout found themselves without a dial tone. Let’s rate your blackout communication options and examine how they are affected by a blackout:
Don't you just love it when companies charge you for absolutely nothing? No service provided, no goods consumed.Nada. Zip. Zilch. Well, that's what AT&T is doing to its long distance customers with something called a Minimum Usage Charge.
Cramming on phone bills is nothing new, but the FCC is finally beginning to crack down on telecommunication companies for the practice.
A colleague of mine was looking for a cheap way to make international calls. While browsing the all knowing collective knowledge resource known as the Google, he stumbled across PennyTalk’s website. Some of our members have been using PennyTalk for a while and generally have good experiences with it. But what caught our eye wasn’t just its international long distance calling service, but its mobile applications.
It seems that we can’t keep up with all the new phone scams that are hitting the phone lines. The latest one we bring you involves the same trickery as the other scams we touched on. But instead of reaching out to you to initiate the scam, the scammers in the fat finger dialing scam wait for you to make a simple mistake--dialing the wrong number.
Make sure you’re sitting down when you open this month’s cable bill; the number is probably going to be higher than you’re used to. Yes, if AT&T’s January landline price increase wasn’t enough, you’re about to be hit by another rate increase from Cox.
We’ve gotten a few calls about this so we’ve put together a little FAQ for our readers on the latest Cox rate increase.
While the phone you use may not be changing the network you are connecting to may no longer be the Plain Old Telephone System.