Good Morning America: UCAN advocate Sue Macomber shares a personal story of ID theft with ABC's GMA as part of a story on caller ID spoofing. Watch now. GMA refers to spoofing as a "new scam," but the technology has been mainstream for some time. The technique, which is a type of "pretexting," is as old ID theft itself.
Caller ID Scam Solicits Personal Info, Money
Congress Is Trying to Crack Down on Spoofing
Spoofers make victims think they're getting a phone call from a different number, like that of a bank or credit card company. Under false pretense, they try to get the person on the other end of the line to give up information like a social security number or credit card number.
Sen. Bill Nelson, D-Fla., is sponsoring a bill to ban transmission of false caller ID numbers. A similar bill has sailed through the house.
"Criminals have used caller ID spoofing to hack into a bank account and into voice mail accounts to steal sensitive personal information," he said.
Kevin Mitnick, once a notorious Internet hacker, is now an information security consultant tracking spoofers. He said spoofing is a relatively simple scam to pull off.
"You can go on the Internet and type in caller ID spoofing and find a number of services that offer this service for a small fee," he said. "Definitely, it's a threat."
Tips for Consumers
Sue Macomber, a victim of credit card identity theft, dealt with the consequences of scammers in the past. So she was wary when she got a phone call supposedly from the state comptroller's office. In fact, it was a spoofer showing a phony caller ID.
Now Macomber is a consumer advocate, warning people to guard against ID scammers so they don't endure the same misery she did.
"I think it's as sleazy and low as people can get," she said. "You can go through the most unbelievable nightmare of your life."
Consumers can prevent themselves from becoming spoofing victims. Experts offer the following tips:
Never give out personal information over the phone or online unless you know exactly who you're dealing with.
Banks, credit card companies and other businesses never call to ask for personal or account information. Usually they already know it.
If you have any doubts about who's on the phone, ask for a number to call them back.









Spoofing victim in NYC
I was a recent spoofing victim. Someone was calling my friend in the middle of the night with my number. I filed a complaint with the FCC. I also asked the FCC if an investigation could be launched and if I could prosecute the person who stole my number. I do not take theft of any kind lightly.
cell phone spoofing of caller ID
My son and his friend were victims of this kind of spoofing in the NYC area - Who should it be reported to? My son (I'll call him Ray) received a 3am phone call on his cellphone from -according to caller-id, his friend "Jay." When he answered half asleep, Jay was saying he needed to know where the apartment key was hidden. My son thought the voice sounded strange and questioned him. Luckily the wanna-be-thief (or worse) used bad language that my son knew his friend would not use and he ended up hanging up. My son thought about it and was worried for his friend so he phoned the police. The police said they drove by and saw nothing strange. A few nights later, the same thing happened again but in reverse. This time Jay got a call that seemed to be from my son who was saying hey it's cold out here unlock the door and let me in. Jay remembered what Ray had told him and he asked the caller something knowing the answer but when the caller didn't give the right response, Jay hung up on him and called my son, who of course swore it wasn't him that just called. The word needs to get out to the public! This could be a PRANK or it could have been a potential murder or robbery! How can we stop this?!?!?!
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