I spoke to a consumer today who received a cold call from Cox offering an upgrade to a bundle package. Currently this Cox customer only has internet through the company and doesn’t subscribe to any other services. The sales representative told her on the phone that it is the deal of the lifetime and she had to accept right away. When she told the rep that she wanted some time to think about it (and talk to UCAN about the issue) he said that normally they don’t keep offers open like this, but he’d make an exception in this case. What is a consumer to do? Read on to find out.
Some of you Cox subscribers may have received a notice in a recent bill about Cox’s Residential Price Lock Guarantee (or PLG for those in the biz). But what is it and is it good for consumers? Hit the jump to find out more.
Considering AT&T U-verse as an alternative to your cable company? Here's one man's experience with both U-verse and Time Warner here in San Diego. It is worth considering both. AT&T offers better value than TimeWarner. Then again, Nieman Marcus seems to offer better value than Time Warner - San Diego.