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File a Consumer Complaint
One of the services that makes UCAN unique is that our Fraud Squad complaint unit helps resolve individual consumer complaints. UCAN has been successfully helping San Diego and all California consumers since 1983.
The Fraud Squad assists San Diego consumers with water issues with the San Diego Public Utilities Department (SPUD), and electricity and gas issues with San Diego Gas & Electric (SDG&E). The Fraud Squad assists San Diego and California consumers with telecommunications issues, including cable television, internet, satellite television, and telephone service.
Remember, if you are a UCAN donor and live in California, you move to the front of the line.
If your issue falls within one of these areas, please fill out the appropriate form below:
City of San Diego Water Complaint
If you are not a member of UCAN but you are a San Diego resident, we may still be able to assist you. Out-of-state consumers should feel free to use our Consumer Complaint Guide for self-help.
You may also follow the link below to the California Public Utilities Commission (CPUC) online complaint form. There, you can file a complaint against your telephone, energy, or water company.
California Public Utilities Commission Complaint Form
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Utility Consumers' Action Network - (619) 696-6966
Terms and Conditions
UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be: a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney-client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the Fraud Squad, and generally cut loose.
See our Terms of Use, Privacy, and Copyright complaint policies as well as our Content Reuse Policy, Some Rights Reserved. Remember, if you have any questions about copyright law or need legal information regarding intellectual property, the internet, or new technologies, visit our affiliate New Media Rights at www.newmediarights.org. If you are in the San Diego region, you can also can apply to use New Media Rights' multimedia studio and equipment for free.
