New Media Rights and UCAN file Comments in FCC Broadband Reclassification Proceeding
Date of Filing/Decision
Jul 14 2010
New Media Rights and UCAN's Comments in response to the FCC Notice of Inquiry concerning the Framework for Broadband Internet Services.
UCAN Files Comments in FCC Bill Shock Proceeding
Date of Filing/Decision
Jul 5 2010
Read UCAN Comments filed in the FCC Bill Shock Proceeding
UCAN Comments to FCC re: Cramming, Truth-in-Billing, and Disclosures
Date of Filing/Decision
Oct 12 2009
UCAN recently filed comments with the FCC following a Notice of Inquiry concerning what actions need to be taken to ensure consumers of wireless, broadband, and video services are well informed about: the costs associated with the services; the contracts consumers must enter into; the charges for which consumers are billed; and the methods for resolving billing issues.
CPUC approves consumer protection settlement in UCAN v. AT&T 07-08-033 International Roaming dispute
Date of Filing/Decision
May 6 2009
California Public Utilities Commission approval of settlement between Utility Consumers' Action Network and AT&T Mobility. The settlement provides important protections for consumers travelling overseas, including affirmative management of, and clearer usage alerts regarding International Roaming. The settlement is designed to minimize International Roaming fraud on consumers. UCAN was also successful in getting the CPUC to reject AT&T's Motion to Dismiss based on the assertion that International Roaming, and for that matter any International charges, should be superceded by federal law and basic consumer protection jurisdiction taken away from the states and their public utilities commissions.
Telepacific / MPower complaint regarding charges for unauthorized phone calls not made by customer
Date of Filing/Decision
Aug 11 2008
UCAN's complaint against Telepacific / MPower regarding charges for unauthorized phone calls not made by customer.
UCAN Reply Comments regarding proposed cramming reporting requirements
Date of Filing/Decision
Apr 26 2008
UCAN's reply comments regarding proposed cramming reporting requirements in proceeding 00-02-004 at the California Public Utilities Commission.
UCAN Comments regarding proposed cramming reporting requirements
Date of Filing/Decision
Apr 7 2008
UCAN's comments filed regarding proposed cramming reporting requirements in the continuing CPUC rulemaking, 00-02-004.
UCAN v. MCI Final Settlement
Date of Filing/Decision
Mar 13 2008
The final settlement in 06-10-023, UCAN's cramming case against MCI.
UCAN v. MCI CPUC Approval of Final Settlement
Date of Filing/Decision
Mar 13 2008
The California Public Utilities Commission approval of the final settlement in 06-10-023, a cramming case brought by UCAN against MCI.
UCAN vs Sprint Nextel federal class action complaint for erroneous taxes, fees, and text message charges
Date of Filing/Decision
Nov 18 2007
UCAN's federal class action complaint against Sprint Nextel (aka Sprint Solutions) for illegally billing customers taxes, fees, and text message charges on data services plans.
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