UCAN's Fraud Squad is currently offering a full range of service to our members and San Diego residents. At this time, the Fraud Squad can still assist you with a dispute with SDG&E, City of San Diego water department, and San Diego telecom companies. Feel free to fill out our online complaint form and we will contact you if we can assist with your issue.
About five years ago,we regaled you with hints and suggestions about how to best shop for landline services. Here's our new advice...............don't buy landline phone services. The duh-regulators who sought to inject competition in the phone industry fumbled the ball mightily when it comes to local (landline) phone service. Prices appear on the verge of skyrocketing in 2011.
25 years after the breakup of the AT&T monopoly, a comprehensive audit of more than 700 San Diego phone bills challenges the long-cherished assumption that "phone deregulation has reduced costs for all customers." The ugly reality is that for the majority of wireless and landline telephone bills studied, customers pay unjustifiably high per-minute charges for long distance and wireless services. Get an overview of the 87-page report here. Get the full report in PDF format.
Look out! Over UCAN's protests, a State Senate committee just voted unanimously for a bill that will strip the California Public Utilities Commission of the power to regulate phone companies. If passed, Senate Bill 1161 will also jeopardize landline phone service and telecommunications programs that aid low-income and hearing-disabled persons.
According to the Los Angeles Times, the bill's author, Senator Alex Padilla, has received significant campaign contributions from AT&T and other telecom interests. More.
FCC ADOPTS RULES TO STRENGTHEN CONSUMER PROTECTIONS AGAINST UNWANTED TELEMARKETING “ROBOCALLS” TO WIRELINE AND WIRELESS PHONES
Spoof? I AIN'T AFRAID OF NO GHOST! Oh, you said spoof, not spook. As in caller ID spoofing? Well, I guess I had been afraid of spoofing in the past. But with the new enforcement rules laid down by the FCC, spoofing isn't as scary as it used to be. Read more after the jump.
Our recent blackout has brought to light how much of our communication relies on our personal power systems. Some UCAN members that thought their phones would suffice during a blackout found themselves without a dial tone. Let’s rate your blackout communication options and examine how they are affected by a blackout:
Don't you just love it when companies charge you for absolutely nothing? No service provided, no goods consumed.Nada. Zip. Zilch. Well, that's what AT&T is doing to its long distance customers with something called a Minimum Usage Charge.
Cramming on phone bills is nothing new, but the FCC is finally beginning to crack down on telecommunication companies for the practice.