UCAN's Fraud Squad is currently offering a full range of service to our members and San Diego residents. At this time, the Fraud Squad can still assist you with a dispute with SDG&E, City of San Diego water department, and San Diego telecom companies. Feel free to fill out our online complaint form and we will contact you if we can assist with your issue.
25 years after the breakup of the AT&T monopoly, a comprehensive audit of more than 700 San Diego phone bills challenges the long-cherished assumption that "phone deregulation has reduced costs for all customers." The ugly reality is that for the majority of wireless and landline telephone bills studied, customers pay unjustifiably high per-minute charges for long distance and wireless services. Get an overview of the 87-page report here. Get the full report in PDF format.
Look out! Over UCAN's protests, a State Senate committee just voted unanimously for a bill that will strip the California Public Utilities Commission of the power to regulate phone companies. If passed, Senate Bill 1161 will also jeopardize landline phone service and telecommunications programs that aid low-income and hearing-disabled persons.
According to the Los Angeles Times, the bill's author, Senator Alex Padilla, has received significant campaign contributions from AT&T and other telecom interests. More.
New appointees could transform the California Public Utilities Commission (CPUC), from a "lap dog," into a watchdog
The end of an era at CPUC?
Governor Brown's new appointees to California's most powerful regulatory court - the California Public Utilities Commission - has the potential to restore integrity to a tarnished institution. Full Story.
Union-Tribune Opinion Editor Chris Reed has slammed UCAN because he dislikes our 87-page report that exposes flaws in the deregulation of the telephone industry. Unfortunately, Mr. Reed's blogs are magically preventing readers from posting comments. You can't view our rebuttal at Chris Reed's blog, but you can read it here.
This analysis of consumer phone bills in PDF format has spurred an intense reaction from AT&T and its cronies in the mainstream media. This report dares to suggest that the deregulation of phone services has increased the cost of communications for low-income consumers. GET IT HERE.