The California Public Utilities Commission (CPUC) wants to change the definition of basic telephone service and consumers have the opportunity to weigh in.
Success Story! We're pretty good at tooting our own horn, but this time around, we'll let the consumer do the talking.
Here at UCAN, when we aren’t out escorting little old ladies across the street and saving kittens from burning trees, we like to read the terms of service of the various telecom companies. You mean you don’t read every single word and understand it before signing your life away? Well, we do, so read on to see how our nerdiness can work out to your benefit.
It’s simple enough to verify the cell phone minutes you’ve used each month, but what about your data usage? This is the question on our minds after we found out about the latest lawsuit that AT&T is facing.
AT&T is being accused of systematically overstating data charges and incorrectly logging the time of data connections. Patrick Hendricks, an AT&T iPhone user, hired an independent consulting firm to investigate AT&T’s billing practices.
Get out of your T-Mobile contract for free! (maybe) - T-Mobile raising its Canadian text message rates
As any good running back knows, you need to exploit any weakness in the defense. In football, this means the smallest opening in the defensive line could mean a game-winning touchdown. In the realm of cell phone service contracts, a small rate change could be the opening you need to get out of your seemingly impenetrable contract. T-Mobile just might be the next cell phone company to give up a touch down.
A class action settlement for AT&T Residential Wireline Long Distance customers. Are you a class member. Read for details and how to claim.
Eventually, we had to jump on board and talk about the Verizon iPhone. It is great that now consumers have a choice (which we love here at UCAN), but if you are a current AT&T customer does it make sense to jump ship and head to Verizon?
Has DirecTV lured you into a bad deal and left you high and dry? You may be in luck.
Attorney General Brown announced that DirecTV has agreed to pay $13.25 million to settle allegations of misleading sales and marketing practices. The multi-state settlement comes after 1,136 complaints received by the California Attorney General office alone.
Lately UCAN has been receiving a few messages from Fanbox.com. The site bills itself as a San Diego company, so we decided to investigate.