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Wireless
Verizon fails to connect 10,000 911 calls in Maryland
Don't go ditching your landline for a fancy new iPhone just yet. Even thought Verizon has the latest iPhone available now on its network, you might not be able to call the one number you absolutely need in an emergency: 911.
Success Story! UCAN Helps AT&T Customer Avoid Service Disconnection
Success Story! We're pretty good at tooting our own horn, but this time around, we'll let the consumer do the talking.
Fun TOS - Verizon's right to cancel your contract and dump you
Here at UCAN, when we aren’t out escorting little old ladies across the street and saving kittens from burning trees, we like to read the terms of service of the various telecom companies. You mean you don’t read every single word and understand it before signing your life away? Well, we do, so read on to see how our nerdiness can work out to your benefit.
AT&T accused of systematically overbilling data usage
It’s simple enough to verify the cell phone minutes you’ve used each month, but what about your data usage? This is the question on our minds after we found out about the latest lawsuit that AT&T is facing.
AT&T is being accused of systematically overstating data charges and incorrectly logging the time of data connections. Patrick Hendricks, an AT&T iPhone user, hired an independent consulting firm to investigate AT&T’s billing practices.
Get out of your T-Mobile contract for free! (maybe) - T-Mobile raising its Canadian text message rates
As any good running back knows, you need to exploit any weakness in the defense. In football, this means the smallest opening in the defensive line could mean a game-winning touchdown. In the realm of cell phone service contracts, a small rate change could be the opening you need to get out of your seemingly impenetrable contract. T-Mobile just might be the next cell phone company to give up a touch down.
To Verizon iPhone or not to Verizon iPhone?
Eventually, we had to jump on board and talk about the Verizon iPhone. It is great that now consumers have a choice (which we love here at UCAN), but if you are a current AT&T customer does it make sense to jump ship and head to Verizon?
Used Cell Phones: Turning spare cell phones into money
Anyone stopped you on the street and asked "do you have a used cell phone that you can spare"? The embarrassing answer is probably "yes". Don't be embarrassed any more. Turn that spare phone into money. And if you need to buy a cell phone but can't get the subsidized prices offered by the wireless carriers (usually because you are in mid-contract and lost or ruined your phone) then buy a "preloved" phone and save.
Google FCC and the first result is AT&T policy blog
With an action that can only be described as humorously sad, AT&T is trying to lead the conversation in the FCC's discussion of internet regulation. And by lead the conversation I mean paying Google AdWords to be the top sponsored link when you search the phrase FCC.
T-Mobile Throttling Data Use Over 5GB
Add T-Mobile to the growing list of wireless carriers that are altering unlimited data plans. Starting October 16, T-Mobile will throttle the data speeds of users who exceed 5 GB of use per month. T-Mobile will kindly let users know via text message when they hit that 5 GB cap.
Utility Consumers' Action Network - (619) 696-6966
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