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Sprint Pioneer Customers Mischarged

 


 

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Sprint Pioneer Charges

On June 28th, 2008 David Rose (not verified) says:

I am a Pioneer customer. #619-602-1413 and I am being charged an Administration Fee and Regulatory Fee as well as something called a PUC User Fee of a penny.

I have had several conversations with Sprint but no one can understand that they switched me to something called the 'Free and Clear Plan' without my consent.

Basically I've gotten nowhere - got any advice?

Thanks

David Rose
619-223-2000
david [at] barnstormers [dot] com

Any progress on this?

On June 23rd, 2008 Conrad (not verified) says:

Any progress on this? Should I pay it just so my account is not overdue until we can all get together and get Sprint to follow the contract?

Sprint Pioneer Plan

On May 2nd, 2008 David Rose (not verified) says:

My Sprint Pioneer Phone bill shows I'm being charged $0.75 Administrative Charge, a Regulatory Charge of $0.20, a "Federal-Univ Serv Assess Non-LD of $0.02 and a California State-PUC User Fee of $0.01 for a total of $0.98 exclusive of Government Fees & Taxes.

I have exchanged four email contacts with Sprint and they insist they are going to continue the charges.

Thanks for your help

David Rose

SPRINT PIONEER CUSTOMERS

vince's picture
On May 2nd, 2008 vince says:

UCAN has been in contact with Sprint regarding these charges on Pioneer Plan customers' bills. You should be receiving a credit for the past charges. It is UCAN's position that these charges violate Sprint's Pioneer plan offer. UCAN will be monitoring this issue and we would appreciate all Pioneer customers keeping us appraised of credits received and any other future charges.

Pioneer Contract

On June 28th, 2008 David Rose (not verified) says:

I have just received my latest statement - the charges are still there and there has been no credit applied

Thanks

David Rose
619-223-2000
david [at] barnstormers [dot] com

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