In February 2021, the Commission opened this rulemaking to consider whether to establish special relief programs for customers who could not pay their electricity bills during the COVID-19 pandemic. Currently, the moratorium on service disconnections continues in California until June 30, 2021. The Commission is concerned about when this moratorium ends and the customers who will be faced with large outstanding electricity bills. UCAN also has concerns about customers with large accumulated bills and does not want to see a wave of disconnections that would negatively impact these struggling households even more. UCAN Staff attorney Jason Zeller who has previously worked in the Disconnection and Affordability proceedings, will offer his expert advice and opinion on what the Commission can do to help struggling ratepayers.